Ordering Instruction

If you are interested on any of our pens, please contact us by sending us an e-mail at dario.octaviano@gmail.com .  Please indicate the item number(s) you are interested on. 

 

We can also customize your pen(s), please e-mail us for details. 

 

Each of your pen(s) will ship in a presentation pen/gift box.

 

Payment:

Preferred payment through Paypal.  Alternative payment options can be arranged. 

 

Shipping:

We charge a $5.00 flat rate for insured shipping via USPS Priority Mail within the USA, no matter how many pens you order.  International orders will be quoted depending on actual insured shipping charges.

 

Special Order:

Custom orders will be quoted depending on materials used.  We require 50% non-refundable deposit before crafting the pen(s).

 

Warranty and Return Policy:

We offer a 7 day 100% money back guarantee and a 30 day repair or replacement warranty for any workmanship related defects.  Please note that warranty does not include damages cause by neglect or abuse.

 

**Money back guarantee does not include associated shipping and insurance costs.